Regulatory Challenges and Consumer Protection in the Context of the Growth of Electronic Money in Ukraine: A Literature Review

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Svitlana Tkachuk
Svitlana Suprunenko
Svitlana Stender

Abstract

The fast growth of e-money has offered great opportunities but has also introduced regulatory challenges especially in Ukraine. This paper seeks to explore some issues associated with regulating e-money by analyzing relevant regulatory documents, interviewing selected stakeholders and conducting a survey on e-money users and providers. The analysis reveals that there are very serious issues such as inconsistencies in regulations, poor levels of protection for consumers and problems related to enforcement of those regulations. For example, it is because of these huge gaps in regulatory frameworks that consumers are left confused and not complying with anything. The current process of improving harmonization and oversight is evaluated too showing how far we have gone and what still needs to be done. This study emphasizes on how important it is to take a more comprehensive approach to regulation so as to close those gaps effectively. Such an approach includes creating an overarching reform plan in order to increase protection for consumers, promote consistency in regulation and facilitate the stable expansion of e-money systems. This all-encompassing approach is essential for accommodating the fluid character of digital financial transactions while taking advantage of the benefits associated with e-money as well as reducing its risks.

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Tkachuk, S., Suprunenko, S., & Stender, S. (2023). Regulatory Challenges and Consumer Protection in the Context of the Growth of Electronic Money in Ukraine: A Literature Review. Law, Business and Sustainability Herald, 3(2), 15–29. Retrieved from https://lbsherald.org/index.php/journal/article/view/57
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